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Mr. S. Tien Wong is Chairman & Chief Executive Officer of Opus8, Inc., a Silver Spring, Maryland-based private investment and strategic advisory firm specializing in small
buyouts and early stage private investment.
Opus8 seeks to invest and advise call center, CRM (customer relationship management), and outsourced marketing services and technology companies.
In 1991, Mr. Wong co-founded and served as CEO of CyberRep, Inc. until its acquisition in 2003 by Affiliated Computer Services. At the time of its acquisition, CyberRep was one of the
largest privately held CRM outsourcing companies in the world, operating 6 customer interaction centers throughout the USA with over 2,300 employees and $80 million in revenue. Today, the
CyberRep/ACS business unit is one of the largest call center operations in the world, with over $1.3 billion in revenue as a division of Xerox Corp. In addition to garnering such
prestigious awards as Customer Interaction Solutions magazines MVP Quality Award and Customer Interface magazines ACCE (Award for Call Center Excellence), CyberRep was ranked in INC.
magazines 1997, 1998, 1999 and 2000s Inc. 500 as the 51st, 53rd, 72nd and 408th fastest growing private company in the USA, respectively. CyberRep was profitable for eleven consecutive
years and was backed by Allied Capital Corporation, a $5 billion investment company.
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Ms. Freeman is Chief Operating Officer of Lore Systems, Inc. Lore Systems provides complete design and support of IT infrastructures and their lifecycle deployments. She has responsibility for all operations, including client implementation, client relations and all vendor management. She has expertise in the business services, BPO (business process outsourcing), CRM (customer relationship management), direct marketing, healthcare, telecommunications, and consumer products industries, having worked with dozens of Fortune 500 customers on the development and implementation of marketing and customer service solutions.
From 2003 2004 Ms. Freeman was head of Worldwide Customer Care for Carey Limousine, the largest limousine and car service in the United States. Her efforts resulted in significant cost savings and revenue capture through process re-engineering and customer care consolidation.
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Mr. Siraj Ahmed has been practicing law for over 10 years. A Chicago-trained lawyer and cum laude graduate of a top US law school (where he achieved a top 5% ranking and Deans Honor List for 6 consecutive semesters), Mr. Ahmed launched his career in 2002 at Jenner & Block, a 400+ lawyer Chicago-based firm ranked by The American Lawyer as one of the top 5 litigation and top 20 elite firms in the United States.
Named in the Legal 500 (2012), a renowned global ranking of attorneys worldwide, in relation to advising on complex business transactions and providing state-of-the-art legal advice.
Named in Forbes, CNBC, Zawya, Reuters, and Yahoo! Finance upon joining the UAE affiliate of Pillsbury Winthrop Shaw Pittman LLP (an AmLaw 100 New York firm).
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